Remember that no business can exist without their customers. Take the time to understand why your customers deal with you and what they need from you. Consider mystery shopping your own business to find out what your customer service is really like.
Know when to ask for advice. Small business owners can’t necessarily be masters of everything. Outsourcing can ensure you get things done effectively and efficiently while you can spend time working on what you do best.
Plan ahead. Whether budgeting your income and expenditures, marketing your products or managing staff resource you should always have a plan for your business activity. Make it measurable and specific to keep your business moving forward.